Rockpool Consulting

OPERATIONAL RESILIENCE ADVISORY

Steady operations, whatever the tide brings.

Rockpool Consulting helps organizations prepare for, withstand and recover from disruption, whether it begins with a cyber attack, a technology failure or a critical supplier. We focus on the services that matter most, and on giving leaders confidence when it counts.

Services

Operational resilience looks beyond any single plan or system. It asks whether the services your customers and stakeholders depend on can continue through disruption, whatever its cause. Our work spans the full lifecycle, from strategy and governance through to response and recovery.

Prepare

Resilience strategy and governance

Resilience strategy and roadmap

Assess the current state of your resilience capabilities and develop a prioritized, multi year roadmap aligned with your risk appetite and business objectives.

Important business services and impact tolerances

Identify the services that matter most, map the people, processes, technology, facilities and third parties behind them, and set clear limits for tolerable disruption.

Regulatory and framework alignment

Gap assessments and readiness support against expectations such as ISO 22301, NIST CSF, FFIEC guidance and DORA, translated into practical actions.

Withstand

Cyber, technology and third party resilience

Cyber resilience planning

Prepare for the operational and strategic impacts of a severe cyber event, including ransomware, by defining minimum viable operations and the decisions leaders will need to make.

Technology resilience and recovery alignment

Reconcile business recovery objectives with technology recovery capabilities, so gaps are visible, owned and prioritized before they are tested.

Third party and supply chain resilience

Understand critical supplier and logistics dependencies, assess concentration risk, and build options that keep commitments to customers intact.

Respond and recover

Crisis readiness and continuous improvement

Crisis management and communications

Design crisis governance, escalation paths and communication protocols that help leadership act with clarity when information is incomplete and time is short.

Exercises and scenario testing

Executive tabletop exercises and severe but plausible scenario tests that build confidence, reveal gaps and demonstrate preparedness to boards and regulators.

Incident review and lessons learned

Structured, objective reviews after a disruption or exercise, establishing what happened, what worked, and the improvements that will strengthen the program.

Approach

A measured, collaborative process that builds on what already works within your organization and scales with its maturity.

  1. Understand

    Learn how the organization delivers its most important services, what capabilities exist today, and what leadership and regulators expect.

  2. Prioritize

    Focus attention on the services, dependencies and threats that carry the greatest impact, across cyber, technology, people and third parties.

  3. Strengthen

    Develop practical strategies, plans and governance with the teams who own them, so they are adopted rather than filed.

  4. Test and improve

    Validate capabilities through severe but plausible scenarios, capture lessons, and mature the program over time.

About Rockpool

Rockpool Consulting spans the pillars of operational resilience and offers many services including business continuity, technology continuity planning and third party vendor management, and has a long practice of presenting findings and recommendations to executive audiences.

Like a rockpool, a resilient organization holds steady as conditions change around it. Our work is to help you understand where that stability comes from, and to strengthen it before it is tested.

Contact us

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